By Jonathon Bray Posted 17th March 2023 InLEO scheme2023-03-172023-03-17https://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.pngJonathon Brayhttps://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.png200px200px 0 Solicitors will have to make some changes to their complaints policies by 1 April 2023 Jonathon BrayRecent PostsSeismic shifts in AML training: What law firms need to knowRegulating by the back door: The rise of quasi-rules in SRA regulationSRA Probate Thematic Review: Key takeaways and what it means for your firmSorry Seems to Be the Hardest Word – Reflections on the SRA’s latest tune at the COLP COFA conference 2024