By Jonathon Bray Posted 17th March 2023 InLEO scheme2023-03-172023-03-17https://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.pngJonathon Brayhttps://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.png200px200px 0 Solicitors will have to make some changes to their complaints policies by 1 April 2023 Jonathon BrayRecent PostsUnderstanding the SRA’s AML Data Collection Exercise 2024: A Guide for COLPsHow law firms can leverage the power of culture“We have recently updated and improved our client and matter risk assessment process in anticipation of an SRA audit. Do we have to go back and risk assess old files?”SRA Issues New Warning Notices on Key Regulatory Concerns