Managing Law Firm Risks
Ensuring effective management of risks and compliance with regulation now need to be seen as priorities, not only to assure business resilience, but also to transform management of risk and compliance from what is often seen as a burden, into a benefit contributing to a law firm’s competitive advantage.
Legal Ethics for Non-Lawyers
Working in a legal environment is not the same as a non-professional workplace. Lawyers and their staff are bound by professional duties which, if breached, can have serious consequences for the qualified lawyers and the firm – not least the reputational damage that could result.
Price Transparency and Costs Information
SRA and CLC regulated law firms have been obliged to display costs information on their websites since December 2018. Analysis by the SRA shows that many firms are still failing to comply. Some firms will see the Transparency Rules as a burden – but they are here to stay.
New Solicitors Accounts Rules 2019 – Understanding the changes
The SRA have recently introduced the new Solicitors Accounts Rules from 25 November this year. At first glance, the new rules seem to be a radical approach with 53 rules being cut down to just 13.
Any statement is capable of being a professionally binding undertaking and they can be given by anyone. This means that the ability to recognise an undertaking is vital risk management for any legal practice.
Business Continuity Planning
A business such as a law firm can have its business severely disrupted or disabled by the occurrence of certain threats to its normal business operations, with potentially severe consequences for its clients, its people and its owners.
An Introduction to Conduct in Legal Office
Legal professionals are bound by rules of professional conduct. A failure to comply with these obligations can have serious consequences for the individuals involved and the firm. Our responsibilities to our clients go to the heart of the client relationship.
Dealing with Client Complaints
Client complaints are the ever-present issue of concern to all law firms. Lawyers are rarely negligent – most client complaints are about costs and communication.
The New SRA Standards and Regulations
The SRA’s new Standards and Regulations came into force on 25 November 2019 and replaced the 2011 SRA Handbook entirely. There are now two Codes of Conduct – one for firms and one for solicitors.
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What our clients say
Jon’s advice and support has been very helpful in rationalising the requirements of COLP/COFA compliance. Putting in place the appropriate systems seemed a challenge on top of the day to day pressures of a busy legal practice, so we’re very grateful for the clarity and detailed knowledge that Jon brought to the process.
Jon’s support and practical guidance has given me peace of mind that our systems are compatible with the SRA’s Outcome Focused framework. I definitely recommend Jon and his company to any firm looking for cost effective legal support and advice.
Thank you so much for guiding my firm through the new rules, which with your expert input were not as daunting as I first envisaged...You have convinced me that the new regulations are to be embraced and not to be feared!!
Our meetings with Jon were refreshingly full of common sense and practical advice. It makes a big difference having a former solicitor with experience and understanding mentoring us rather than an administration consultant who has never had to juggle the pressure of constant phonecalls and client attendances!
Yet to find someone with their level of expertise in this field. Jonathon Bray gave me ABS insights and strategies beyond anything others provided. So I would strongly recommend you work with them. They are a true authority in this field and their results speak for themselves.
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