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From 1st April 2023, the Legal Ombudsman is changing its scheme rules. This means that all law firms will be required to update their complaints policy in line with the new requirements. What is [...]

As global sanctions regimes continue to evolve and expand, solicitors and law firms face increasing pressure to ensure that they are in compliance with all applicable regulations. Non-compliance [...]

Last year I wrote about whether it is too risky for solicitors to act as verification agents. I decided to find out first hand what the risk implications are, by signing up as a verification [...]