About Us
We provide industry-leading outsourced ABS, and COLP and COFA solutions for a rapidly changing legal profession. Our clients are some of the leading law firms.
We help our clients to ensure compliance with professional rules, whilst reducing the time they spend on compliance. This simple model directly translates into profitability and raised standards.
Our ABS clients also get the benefit of our unrivalled application experience, obtaining licences with minimal fuss and commercial insight into the business of law.
Why work with us?
PRACTICAL LEGAL EXPERIENCE
All our risk management consultants have legal qualifications and practical experience. This gives us an excellent understanding of your profession, your clients and your regulator.
We guarantee confidentiality in all our dealings with you and will enter into a formal confidentiality agreement.
PERSONAL SERVICE
You will deal directly with a dedicated risk management consultant, and they will get to know your business inside-out. They will become a valued member of your team.
Your risk management consultant is supported by a wider team of expertise, providing cover and additional insight when needed.
We understand that no two firms are the same and require tailored support and guidance. Because we concentrate on retained clients, we take pride in being able to get to grips with the intricacies of individual businesses, and the people that make them tick.
UNBEATABLE VALUE FOR MONEY
We keep our overheads low, which is reflected in our fees. We believe in charging on a retainer model, allowing you to budget with certainty. We are confident that you will be completely satisfied with our service. If you are not, we offer a 30 day refund.
ETHICAL CHARTER
JBL is committed to growing its business in a way that is consistent with our core ethical standards. We stand for:
- The integrity of the legal profession
- Doing the right thing
- Honesty in everything that we do
- The principles of competition and free markets
- Respect for human life
- The rejection of discrimination
We will strictly adhere to:
- Relevant legislation to our business and our customers
- Professional conduct rules in as far as they apply to us and our customers
- Principles of natural justice
CUSTOMER CHARTER
We recognise that our customers are an integral part of our business, and commit to the following:
- Striving for excellence
- Being as helpful as possible
- Loyalty, dependability and reliability
- Acting in our customers’ best interests
- Being practical and commercial
- Protecting our customers’ confidential information
- Providing a personal, supportive, compassionate service
- Keeping ourselves up to date with regulatory rules relevant to our customers and the wider markets in which they operate
- Taking ownership of mistakes
Where there is a conflict between our Customer charter and our wider ethical duties, our Ethical charter takes precedence.
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