By Jonathon Bray Posted 8th December 2023 InComplaints compliance SRA2023-12-082023-12-08https://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.pngJonathon Brayhttps://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.png200px200px 0 Jonathon Bray article on complaints handling Jonathon BrayRecent PostsUnderstanding the SRA’s AML Data Collection Exercise 2024: A Guide for COLPsHow law firms can leverage the power of culture“We have recently updated and improved our client and matter risk assessment process in anticipation of an SRA audit. Do we have to go back and risk assess old files?”SRA Issues New Warning Notices on Key Regulatory Concerns