By Jonathon Bray Posted 8th December 2023 InComplaints compliance SRA2023-12-082023-12-08https://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.pngJonathon Brayhttps://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.png200px200px 0 Jonathon Bray article on complaints handling Jonathon BrayRecent PostsWhat “the COFA who trusted the numbers too much” should have knownDeputy COLP/COFA: the simplest resilience upgrade your firm can makeThe hidden cost of non-compliance in law firms: firefighting isn’t freeA tale of the COFA who trusted the numbers too much