By Jonathon Bray Posted 3rd May 2024 Incustomer-retention2024-05-032024-05-03https://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.pngJonathon Brayhttps://www.jonathonbray.com/wp-content/uploads/2018/01/jonathon-bray-logo-hires-small.png200px200px 0 Jonathon BrayRecent PostsUnderstanding the SRA’s AML Data Collection Exercise 2024: A Guide for COLPsHow law firms can leverage the power of culture“We have recently updated and improved our client and matter risk assessment process in anticipation of an SRA audit. Do we have to go back and risk assess old files?”SRA Issues New Warning Notices on Key Regulatory Concerns