Just tweeted by Jonathon_Bray: LeO publishes “Learning from complaints” - case studies on complaints handling < well worth a read https://t.co/8Ek7T8EYqz

Posted 1st April 2016

LeO publishes “Learning from complaints” – case studies on complaints handling #COLP < well worth a read https://t.co/8Ek7T8EYqz
— Jonathon Bray (@Jonathon_Bray) April 1, 2016

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Jonathon Bray

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