Industry Insights

By Sophie Cisler Imagine a restaurant. Or better yet, picture the restaurant and its kitchen. If you’ve watched The Bear (available on Disney+), you know the contrast. The restaurant is [...]

by Sophie Cisler Personal injury lawyers know something that often surprises their colleagues in other areas: for many clients, money isn’t the main thing. Even when the final settlement is [...]

The Solicitors Regulation Authority’s recent thematic review of high-volume claims has done more than just highlight questionable practices; it’s reintroduced a regulatory instrument [...]

The Legal Ombudsman (LeO) has begun using its powers to publish detailed decisions where complaints have been upheld, aiming to improve transparency and help clients make better-informed choices. [...]

The Solicitors Disciplinary Tribunal’s recent decision in SRA v Stevens (Case No. 12691/2024) has sent a clear reminder to the profession about the non-negotiable nature of integrity and [...]

We recently hosted one of our most candid and engaging webinars to date: Compliance Officers Anonymous. The concept was simple — a safe, judgment-free space where compliance officers and law firm [...]

By Sophie Cisler We don’t tend to talk about Legal Professional Privilege (LPP) and Suspicious Activity Reports (SARs). The SRA guidance note on Proceeds of Crime has a very short section on LPP [...]

By Sam Bray Let’s be honest — most law firms do have a Business Continuity Plan (BCP) tucked away somewhere. It’s been signed off, it ticks the right boxes, and it might even be sitting neatly in [...]

By Samantha Bray It started with a simple question: Should we rethink how we approach the role of the COLP? But as is often the case, pulling at that thread opened up a wider conversation about [...]

AI is already in your law firm. That was the headline message from our recent session, Getting AI Right – A Practical Guide, hosted live on 4 June. This popular compliance webinar brought [...]