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The Legal Ombudsman (LeO) has begun using its powers to publish detailed decisions where complaints have been upheld, aiming to improve transparency and help clients make better-informed choices. [...]

The Solicitors Disciplinary Tribunal’s recent decision in SRA v Stevens (Case No. 12691/2024) has sent a clear reminder to the profession about the non-negotiable nature of integrity and [...]

We recently hosted one of our most candid and engaging webinars to date: Compliance Officers Anonymous. The concept was simple — a safe, judgment-free space where compliance officers and law firm [...]

Hello again, It’s been a busy fortnight in compliance land. This week’s edition is packed with the usual practical insight and regulatory updates – from navigating the tricky line between [...]

By Sophie Cisler We don’t tend to talk about Legal Professional Privilege (LPP) and Suspicious Activity Reports (SARs). The SRA guidance note on Proceeds of Crime has a very short section on LPP [...]

By Sam Bray Let’s be honest — most law firms do have a Business Continuity Plan (BCP) tucked away somewhere. It’s been signed off, it ticks the right boxes, and it might even be sitting neatly in [...]

9 things we learned about Lawtech and AI from our latest webinar   From hallucinations to hidden usage, our expert panel broke down the real compliance risks of AI – and what firms can do [...]

By Samantha Bray It started with a simple question: Should we rethink how we approach the role of the COLP? But as is often the case, pulling at that thread opened up a wider conversation about [...]

AI is already in your law firm. That was the headline message from our recent session, Getting AI Right – A Practical Guide, hosted live on 4 June. This popular compliance webinar brought [...]

By Sophie Cisler So, you’ve had an AML audit — maybe it was carried out internally, maybe by a consultant, or perhaps even (gulp) by the SRA. And to be blunt, it didn’t go the way you hoped. If [...]